We are a small company established over a decade ago, driven by our fervent dedication to delivering top-quality product at competitive prices, coupled with unparalleled customer service. Our primary goal is to provide our valuable clientele with high-quality natural and sustainable products, ensuring an unforgettable shopping experience. We firmly believe that our customers deserve the best, and we are committed to meeting their expectations.

Starting Our Adventure

We initially started selling natural products through various platforms such as eBay, Etsy, Bonanza, Rakuten, among others. However, we quickly realized that providing top-notch customer service was a challenge due to the rules and restrictions imposed these platforms. As a result, we made the decision to establish our own website: MimosaUSA.com. This decision allows us to offer unparalleled customer service and provide the highest quality products directly to our valuable customers in the United States.

Our Company Philosophy

In our organization, we believe that prioritizing our customers is of utmost importance. Our goal is to offer a personalized experience, treating each of our valuable customers and suppliers with the utmost respect. We maintain a high level of dedication to shipping all orders promptly, responding to emails in a timely manner, and quickly resolving any concerns our customers may have. Our ultimate goal is to ensure that every customer is completely satisfied with their purchase, achieving a 100% satisfaction rate.

Commitment to Quality

At the core of our company, we recognize the supreme importance of quality, so we maintain high standards with our suppliers in Brazil. Our suppliers have a deep understanding of our customers’ desires, and we accept nothing but the best. We meticulously ensure that our products meet specific criteria, encompassing superior quality, sustainability, fair trade practices, a robust supply chain, and a meticulous selection process. Our unwavering commitment lies in ensuring that our esteemed customers receive only the finest, purest, and most authentic products that exist. We take immense pride in the products we offer and fully trust that our customers will share our appreciation for them. Should any questions or concerns arise, please do not hesitate to contact us without hesitation. We are always available to offer our assistance and support.